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FAQs

Returns & Exchanges

What is your return policy?

I wanted to do an exchange, why did I receive a refund?

Do I need to pay duties/customs fees (international)?

Why didn't I get refunded for my return shipping?

Why was my return denied?

Can I return a sale item?

Orders

What If I typed the incorrect address/contact information?

I forgot to apply my discount code when ordering. What do I do?

What if I want to change my order?

How long till my order comes?

Do you offer international shipping?

My package says delivered, but it is not at my house?

I received the wrong item. What do I do?